| Phase one: analysis | Phase two: re-design | Phase three: Implementation |
|---|---|---|
| Top management visits briefly to share organizational purposes. | Workshop manager introduces the democratic design principle. | Groups develop a comprehensive and measurable set of goals and targets for the unit. |
| Workshop manager introduces the 6 critical human requirements, then provides a briefing on the bureaucratic design principle. | Workshop manager explains the impact of the new design principle on improving the 6 critical human requirements and skill levels. | Groups spell out their requirements for training, equipment, internal coordination and external relations. |
| Workshop manager introduces matrix for mapping the skills currently held. | Groups draw up their existing workflow and organizational structure. | Groups review how to phase in career paths based on payment for skills held. |
| Workshop manager explains inverse relationship between old design principle and critical requirements and skills. | Groups redesign their own structure to produce the best possible design for everyone. | Groups test their new work design against the six critical requirements and explain how their scores will improve. |
| All groups create and complete the two matrices for human requirements and skills. | Workshop manager holds interim plenary so that groups can learn from each other's efforts, challenge one another's assumptions, and create a truly systemic design. | Groups finalize their design. Management returns to listen, negotiate, discuss and understand as groups present final reports and implementation plan. |
Length of participative design workshop: one to two days...