How well does the Purchasing Department Staff demonstrated a willingness to offer assistance?

How effective are my communications (phone calls, emails, etc.) answered in a reasonable amount of time?

How would you rate the Purchasing department Staff's follow-up to your questions or requests?

How effective does the Purchasing Department Staff demonstrate polite, professional and courteous customer service?

Overall, how would you rate the Purchasing Department as a service operation (cooperative, helpful, effective, quick) resolve your purchasing requirements?