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New Mexico State University

Frequently Asked Questions

  1. Who can I reset my password to the P-Card system?
  2. Who can obtain a P-Card?
  3. How do I obtain a P-Card?
  4. Can a department have more than one cardholder?
  5. How do I use the P-Card?
  6. Is the P-Card a debit card?
  7. Can I use the P-Card over the phone?
  8. Does having a P-Card effect my personal credit score?
  9. What is a reconciler?
  10. What happens when a charge is declined?
  11. What if I approved a transaction but have not submitted it? Can I go back and disapprove a transaction?
  12. Will credits show up on the P-Card System?
  13. When can I change my reconciler or approver?
  14. When do I use the Maintenance form?
  15. When do I use the Security Access form?
  16. What is NMSU’s tax-exempt status?
  17. What is my default account number?
  18. How do I make changes to a cardholder’s information, including default account numbers?
  19. How long do we have to retain our purchasing records?
  20. How do I reset my password to the pcard system?

  1. Who can I reset my password to the P-Card system?
  2. You will need to contact WellsFargo Bank at 1-800-932-0036. Be prepare to provide your unique identification number. The customer service representatives are open 24 hours to assist you.

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  3. Who can obtain a P-Card?
  4. Any regular full time 1.0 FTE NMSU employee whose position requires them to routinely complete purchase requisitions and has obtain proper autorization from their Department Head/Dean/VP.

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  5. How do I obtain a P-Card?
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  7. Can a department have more than one cardholder?
  8. Yes.

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  9. How do I use the P-Card?
  10. With certain limitations the NMSU P-Card works similar to a credit card. When you present the card to a vendor, they will request authorization through the credit card network. If the purchase is within the pre-established limits, you will be asked to sign for the purchase and receive the item. You must also retain a detailed receipt listing the purchased items for your records.

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  11. Is the P-Card a debit card?
  12. No. NMSU receives a bi-weekly statement for transactions from the previous period and has thirty days to pay the statement.

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  13. Can I use the P-Card over the phone?
  14. Yes. The P-Card can be used just like a regular credit card for phone orders. The vendor will ask you for the P-Card number and expiration date. Be sure to review tax issues in the Business Procedures Manual: 4.00.40 Tax Exemption

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  15. Does having a P-Card effect my personal credit score?
  16. No. Although the card is issued with your name, it is not reported against your credit rating.

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  17. What is a reconciler?
  18. Reconciler: Is the primary person assigned to process transactions on behalf of a cardholder. If the reconciler does not process the transactions it becomes the cardholder's responsibility to ensure that the transactions are processed in the pcard system.

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  19. What happens when a charge is declined?
  20. The charge is processed as an unallowable charge. University Accounts Receivable sets up a receivable in the cardholder’s name and they are responsible for reimbursement.

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  21. What if I approved a transaction but have not submitted it? Can I go back and disapprove a transaction?
  22. No. The WellsFargo CCER system does not allow you to disapprove and correct.

    If the transactions is at the Approver level they can correct the transaction. If the transaction has already posted in Banner then a journal voucher will need to be processed.

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  23. Will credits show up on the P-Card System?
  24. Yes. They are processed the same way as a regular charge.

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  25. When can I change my reconciler or approver?
  26. You can change your reconciler and approver at any time as long as you obtain the needed signatures.

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  27. When do I use the Maintenance form?
  28. To cancel or make changes to any procurement cardholder information including default account numbers, you must use the P-Card Maintenance form and submit to Accounts Payable.

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  29. When do I use the Security Access form?
  30. The Security Access form needs to be filled out and submitted to Central Purchasing prior to your card being ordered. It is recommended that you complete the form prior to attending training.

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  31. What is NMSU’s tax-exempt status?
  32. Refer to the Business Procedures Manual 4.00.40

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  33. What is my default account number?
  34. All card purchases will be automatically charged to the assigned unrestricted index number with the default account code being 738010.

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  35. How do I make changes to a cardholder’s information, including default account numbers?
  36. To cancel or make changes to any procurement cardholder information including default account numbers, you must use the P-Card Maintenance form and submit it to Accounts Payable.

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  37. How long do we have to retain our purchasing records?
  38. Both purchase requisition and other purchase documents (purchase orders) must be held for six years after close of fiscal year created (NM State Law 1.15.5). Federal regulations require the retention of all grant and contract purchase records for three years after the year of the final closeout award. Therefore, grants and contracts and purchase records should be retained for six years or for three years after the fiscal year of the final closeout, whichever is the longest.

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  39. How do I reset my password to the pcard system?
  40. There are two ways to reset your password:

    1. Email us at Pcard@nmsu.edu with your name
    2. Call us at 575-646-2916

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