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• University Accounts Receivable
• FAQ's
• Billing

Will graduate students using payroll deduction be charged the payment plan fee?

Yes, graduate assistants using payroll deduction to pay for their semester charges will be assessed a payment plan fee monthly until the balance is paid in full. If the payroll deduction is not enough to cover the monthly payments due, you are also subject to late payment fees of $10.00 per month if the remaining payment is not made by the payment deadlines. If schedule changes are made after a payroll deduction has been set up with the Cashiers, a revision will need to be initiated with University Accounts Receivable.

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Can I avoid paying the payment plan fees?

Yes, however, the initial $3.50 can not be avoided unless the entire semester balance is paid prior to the third Friday of a regular semester. You can avoid the payment plan fee for the remaining payments due in the subsequent months by paying the future months payment in advance of the month in which the payment is due.

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I have a question about a charge on the bill I received?

You can resolve this issue by

1. visiting University Accounts Receivable located in the Educational Services Center,
2. calling University Accounts Receivable at (505)646-4911, or
3. emailing University Accounts Receivable at uar@nmsu.edu.

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I haven't received my billing statement, what should I do?

Billing statements are mailed to the billing address you provided to NMSU. Bills are sent during the first week of each month. Allow approximately one week for your billing statements to reach you by mail. It is your responsibility to report address changes or corrections to the University.

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I can't pay my bill by the due date, what should I do?

If you are unable to pay your initial deposit for a semester by the registration payment deadline, you will be disenrolled from your classes and you must register for classes during late registration.

If you are unable to pay your monthly tuition installment or miscellaneous fees added to your account during the semester, you may be assessed additional charges, but your classes will not be canceled. You may make partial payments at any time without a bill at the Cashiers. If you still owe at the end of the term, contact University Accounts Receivable about setting up an extended payment plan. Future attendance, degrees and transcripts will be blocked until your account is paid in full.

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May I pay with a credit card?

Yes, the University accepts VISA, MasterCard, or Discover/Novus cards. Debit Cards with these same credit card logos can also be used to pay. You can pay at any time by using the Touch-tone Payment system by calling (505) 646-1680 or toll free at 1-888-PAY-NMSU or by using the Web payment system at http://www.nmsu.edu/online/ and clicking on the "PAY NMSU" button.

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I am being billed as a nonresident, but I think I should be receiving resident tuition rates. What should I do?

The Registrar's Office in Educational Services Center (505) 646-3411 will answer questions about residency and reciprocity agreements the University honors.

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Can I use my paycheck from my Assistantship or Fellowship to pay my tuition bill?

If you are working as a Graduate Assistant or Fellowship, you can pick up a payroll deduction card from the Graduate School Office and submit this to the Cashiers by the registration payment due date. Semester costs will be equally deducted from the paychecks you receive in the semester. Payment plan fees will still be accessed to your account.

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My company, government, or other agency will pay all or part of my bill, what should I do?

If the agency gives you a letter authorizing the University to bill them directly, take the letter to the Accounts Receivable section of University Accounts Receivable (Educational Services Center - 505-646-4911). The letter must specify for whom the agency will pay, which charges it will pay, which terms it will pay, and where the bill should be sent. If the agency needs to see a grade or transcript before paying tuition, you must pay the original bill and have the agency reimburse you. If the sponsoring agency is within the University, this agency must submit a Scholarship/Tuition Assistance Authorization Form through the Financial Aid Office. Instructions and the form are located at http://www.NMSU.Edu/~finaid/admin.html.

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How can my parents, who handle my bills, get information about my account?

You will need to change your billing address to your parent's address. When monthly bills are generated, they will be sent to your parents. Address changes can be made at the Registrar's Office or at University Accounts Receivable. Separate arrangements must be made with the other offices such as Registrar's Office and the Financial Aid Office for information to be sent to your parents.

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Do I have to pay the Associated Student Fee?

All students registered for one or more credits on the Main Campus must pay the Associated Student Fee in addition to tuition. Payment of this fee allows you to utilize all services provided by ASNMSU (Associated Students of New Mexico State University).

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Can Payment Plan Fees be waived?

There is an appeal process if the circumstances were under the control of the University. Please visit or call University Accounts Receivable at 505-646-4911.

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Where do I get a duplicate account statement or receipt?

University Accounts Receivable is unable to reprint a billing, but we can provide you information on your account and prepare a payment verification for you. Please contact us at 505-646-4911 or UAR@nmsu.edu.

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What do I do if I think my check to the University has bounced?

If your bank returns any check written to the University, you should call University Accounts Receivable at 505-646-4911. A service charge for a returned check is $20.

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What is the last date I can pay past due charges in order to prevent my new semester class schedule from being canceled?

If you have an unpaid balance from a previous semester or miscellaneous charges due on your account, your new semester schedule is subject to cancellation if this balance is not paid by payment registration deadline as stated in the Schedule of Classes for the given semester.

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If I register using web registration, how do I obtain my Statement of Account?

You can pick up a Class Schedule/Statement of Account at your college dean's office or the Registrar's Office. A Class Schedule/Statement of Account will be mailed to your billing address approximately four weeks before the beginning of each session. Students who register within four weeks of the beginning of a session must go to their Dean's office or Registrar's Office to obtain a Statement of Account. A Statement of Account is not needed to make a payment on your account with a Cashier or on the automated payment systems.

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When will a future semester Statement of Account be mailed?

A Class Schedule/Statement of Account will be mailed to your billing address approximately four weeks before the beginning of each session. See the Schedule of Classes for payment due dates.

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Where do I mail my payments?

New Mexico State University - Accounts Receivable
MSC 4570
PO Box 30001
Las Cruces, NM 88003

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If I am being charged for an overload (18+ credit hours) and I drop a class, do I still have to pay the overload fee?

If you drop the course during the 100% refund period, you will not be charged for the course. Please check the current Schedule of Classes for refund percentages and dates.

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How will I be billed if I enroll at both Main Campus and Dona Ana Branch Campus?

Tuition is assessed independently at each campus, but both are billed on the Class Schedule/Statement of Account. The applicable rate based on your student type (resident vs nonresident, etc) will be used to assess the correct rates for each campus site.

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