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• FAQ's
• Payments

Can I reserve classes and make a down payment for an upcoming semester with a current semester balance due?

You will be allowed to reserve classes and make a down payment for the next semester only if

1. scheduled payments for the current semester under the payment plan have been paid on the due dates and
2. the balance owed includes only future payment plan installments.

However, if your account has NOT been paid in full prior to down payment deadline for the upcoming semester, you may be disenrolled from classes and your down payment will be applied to the outstanding charges.

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Can I use the financial aid I'm scheduled to receive for the upcoming semester to defer my semester down payment, which is due?

Yes, if you have pre-registered and have been awarded aid four weeks prior to the beginning of the next semester, you will be sent a Registration Document/Statement of Fees, which will contain a Financial Aid confirmation notice. This information will be sent to your billing address or can be picked up any place Registration Documents are currently printed. This notice must be returned to the Business Office Cashiers by the registration payment due date to complete registration. Financial aid funds will not be applied to your account until this notice is returned. All other conditions stated in the Schedule of Classes must also have been met to have your funds disbursed. After submitting this notice, you must withdraw if you are unable to attend the session.

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Do I still have to make a payment if I have Financial Aid coming?

Your Class Schedule/ Statement of Account will show if you have Financial Aid available to you. If so, you can use this future aid to defer your deposit and confirm your class schedule. Financial Aid Confirmation/Deferment can be done by visiting the Cashiers Department with your Class Schedule or electronically through the Touch-Tone Payment system (505-646-1680 or 888-PAY-NMSU) or the web at http://www.nmsu.edu/online/ and selecting the PAY NMSU button.

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Will I be allowed to use my financial aid for personal expenses or books and then go on the payment plan to pay my remaining balance?

No, in accordance with Federal regulations and University policy, all payments (financial aid, third party, scholarships, etc) must be applied to the student account first. Only if there are remaining funds after the account has been paid in full will the student receive funds.

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Do I have to pay all of my account balance in one payment?

You may pay for tuition and other semester related fees by installments during Fall and Spring semesters unless your financial aid pays your bill in full. There is a $14.00 semester billing charge ($3.50 per month) for paying by the installment plan. Your first payment towards a semester must be received by the registration payment due date in order to be eligible for the installment payment plan. Charges not associated with semester related fee are not eligible for the installment plan.

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I can't pay my bill by the due date, what should I do?

If you are unable to pay your initial deposit for a semester by the registration payment deadline, you will be disenrolled from your classes and you must register for classes during late registration.

If you are unable to pay your monthly tuition installment or miscellaneous fees added to your account during the semester, you may be assessed additional charges, but your classes will not be canceled. You may make partial payments at any time without a bill at the Cashiers. If you still owe at the end of the term, contact University Accounts Receivable about setting up an extended payment plan. Future attendance, degrees and transcripts will be blocked until your account is paid in full.

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May I pay with a credit card?

Yes, the University accepts VISA, MasterCard, or Discover/Novus cards. Debit Cards with these same credit card logos can also be used to pay. You can pay at any time by using the Touch-tone Payment system by calling (505) 646-1680 or toll free at 1-888-PAY-NMSU or by using the Web payment system at http://www.nmsu.edu/online/ and clicking on the "PAY NMSU" button.

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Can I use my paycheck from my Assistantship or Fellowship to pay my tuition bill?

If you are working as a Graduate Assistant or Fellowship, you can pick up a payroll deduction card from the Graduate School Office and submit this to the Cashiers by the registration payment due date. Semester costs will be equally deducted from the paychecks you receive in the semester. Payment plan fees will still be accessed to your account.

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My company, government, or other agency will pay all or part of my bill, what should I do?

If the agency gives you a letter authorizing the University to bill them directly, take the letter to the Accounts Receivable section of University Accounts Receivable (Educational Services Center - 505-646-4911). The letter must specify for whom the agency will pay, which charges it will pay, which terms it will pay, and where the bill should be sent. If the agency needs to see a grade or transcript before paying tuition, you must pay the original bill and have the agency reimburse you. If the sponsoring agency is within the University, this agency must submit a Scholarship/Tuition Assistance Authorization Form through the Financial Aid Office. Instructions and the form are located at http://www.NMSU.Edu/~finaid/admin.html.

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How can my parents, who handle my bills, get information about my account?

You will need to change your billing address to your parent's address. When monthly bills are generated, they will be sent to your parents. Address changes can be made at the Registrar's Office or at University Accounts Receivable. Separate arrangements must be made with the other offices such as Registrar's Office and the Financial Aid Office for information to be sent to your parents.

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Do I have to pay the Associated Student Fee?

All students registered for one or more credits on the Main Campus must pay the Associated Student Fee in addition to tuition. Payment of this fee allows you to utilize all services provided by ASNMSU (Associated Students of New Mexico State University).

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Can Payment Plan Fees be waived?

There is an appeal process if the circumstances were under the control of the University. Please visit or call University Accounts Receivable at 505-646-4911.

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What do I do if I think my check to the University has bounced?

If your bank returns any check written to the University, you should call University Accounts Receivable at 505-646-4911. A service charge for a returned check is $20.

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What is the last date I can pay past due charges in order to prevent my new semester class schedule from being canceled?

If you have an unpaid balance from a previous semester or miscellaneous charges due on your account, your new semester schedule is subject to cancellation if this balance is not paid by payment registration deadline as stated in the Schedule of Classes for the given semester.

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If I register using web registration, how do I obtain my Statement of Account?

You can pick up a Class Schedule/Statement of Account at your college dean's office or the Registrar's Office. A Class Schedule/Statement of Account will be mailed to your billing address approximately four weeks before the beginning of each session. Students who register within four weeks of the beginning of a session must go to their Dean's office or Registrar's Office to obtain a Statement of Account. A Statement of Account is not needed to make a payment on your account with a Cashier or on the automated payment systems.

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When will a future semester Statement of Account be mailed?

A Class Schedule/Statement of Account will be mailed to your billing address approximately four weeks before the beginning of each session. See the Schedule of Classes for payment due dates.

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Where do I mail my payments?

New Mexico State University - Accounts Receivable
MSC 4570
PO Box 30001
Las Cruces, NM 88003

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If I am being charged for an overload (18+ credit hours) and I drop a class, do I still have to pay the overload fee?

If you drop the course during the 100% refund period, you will not be charged for the course. Please check the current Schedule of Classes for refund percentages and dates.

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How do I use my staff tuition waiver?

Once you have registered for classes, submit a staff/spouse waiver with all appropriate signatures to the Cashier's Office by the registration payment due date.

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How do I receive the NMSU employee dependent tuition rate for my children?

An application must be submitted to the NMSU Personnel Department. Once this application is received and coded by Personnel, if your dependent child has an appropriate class schedule, the reduced rate will be given. For deadline dates and class schedule requirements, please visit with the NMSU Personnel Office or their web site.

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